Heather has extensive customer service and staff development experience in retail and the banking sector having worked at CIBC in Ridgetown as Assistant Manager and as a CSR.   

In 2019, Heather joined the mutual system working for Howard Mutual as a receptionist and progressed to administrative and sales support roles before joining the agent team in 2022. Heather enjoys spending time with her family.

She is passionate about customer service and understands that no two people are alike. She aims to offer personalized, professional service to all her policyholders and to provide them with the peace of mind that comes from knowing their policy is created to suit their unique needs.